RETURN POLICY

30-Day Money-Back Guarantee

Not loving your product? No problem.

Pre-Orders (No Refunds or Exchanges)

Pre-orders help us bring exclusive products to life just for you. Because inventory is ordered based on your commitment, we can’t offer refunds or exchanges on these items. Please shop pre-orders mindfully.

Damaged Items

Stuff happens—if your product arrives damaged, we’ll make it right.

Email us at:
support@soniaroselli.com within 7 days of receiving your order.

Incorrect Shipping Info

Packages returned due to incorrect address, refusal, or unpaid duties:
30% restocking fee

We wish we could absorb this, but these costs hit indie brands hard—thanks for double-checking your info!

We're Here for You

Got questions? Hit us up at support@soniaroselli.com.

Thank You for Supporting Our Small Beauty Biz

When you shop with us, you’re supporting real humans making damn good skincare. We don’t take that lightly.